1. Information We Collect

We may collect information that you voluntarily provide when you interact with our website, request information, or contact us regarding consultations and healthcare services.

Information you may provide

• Name and contact information
• Email address and telephone number
• Appointment or consultation-related information
• Information submitted through website forms
• Any information you voluntarily include in a message or enquiry

2. Healthcare Information

Please avoid submitting detailed medical records, diagnostic reports, photographs, or other sensitive medical information through general website contact forms unless specifically requested through an appropriate and secure communication channel.

3. How We Use Your Information

Information provided through the website may be used for purposes including:

• Responding to enquiries and requests
• Assisting with appointment-related communication
• Providing information about our healthcare services
• Improving website functionality and user experience
• Maintaining website security
• Meeting applicable legal and regulatory requirements

4. Appointment Information

If you contact us to request an appointment, the information you provide may be used to respond to your request and coordinate consultation availability.

Submission of an online enquiry does not by itself constitute a confirmed medical appointment.

5. Cookies and Website Technologies

Our website may use cookies or similar technologies to improve functionality, understand website usage, remember preferences, and enhance the visitor experience.

Cookies may also be used by certain third-party services integrated into the website.

6. Third-Party Services

The website may use third-party services such as analytics, hosting, appointment tools, maps, social media integrations, security services, or embedded content.

These third-party providers may process information according to their own privacy policies and terms.

7. Data Security

Reasonable administrative, technical, and organizational measures are used to help protect information submitted through the website from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Sharing of Information

We do not intend to sell or rent personal information collected through this website.

Information may be disclosed where reasonably necessary to provide requested services, operate the website, comply with legal obligations, protect rights and safety, or respond to lawful requests from authorities.

9. Data Retention

Information may be retained only for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain appropriate records, resolve disputes, or comply with applicable legal obligations.

10. Your Privacy Choices

Depending on applicable law, you may have rights relating to your personal information, including the ability to request access, correction, or deletion of certain information.

You may also choose not to provide optional information. However, this may limit our ability to respond to certain enquiries or provide particular website services.

11. External Links

Our website may contain links to external websites, social media platforms, healthcare resources, or third-party services.

We are not responsible for the privacy practices, content, or security of external websites. We recommend reviewing the privacy policy of any external website before providing personal information.

12. Children's Privacy

This website is intended for general use by adults. We do not knowingly request personal information from children through the website without appropriate involvement of a parent or legal guardian.

13. Medical Disclaimer

Information published on this website is provided for general educational purposes only. It should not be considered a substitute for consultation with a qualified medical professional.

If you have a medical concern, please seek appropriate professional medical advice. In an emergency, contact your local emergency medical service or visit the nearest emergency department.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

15. Contact Us

If you have questions about this Privacy Policy or would like to contact us regarding information submitted through this website, please use the contact details below.